Privacy Policy

1. About This Policy

EcoLand Development ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or express interest in our property development at panorama drive, croydon north, Victoria.

This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number
• Interest Information: Property preferences, budget range, timeline
• Website Usage: IP address, browser type, pages visited, time spent on site
• Marketing Preferences: Communication preferences and consent records

3. How We Collect Information

We collect personal information through:

• Contact forms and enquiry submissions on our website
• Email subscriptions and newsletter sign-ups
• Phone calls and direct communications
• Property inspections and meetings
• Third-party services including MailerLite (our email marketing platform)

4. How We Use Your Information

We use your personal information to:

• Respond to your enquiries about our property development
• Send you marketing materials, updates, and promotional content about the property
• Provide you with property documentation, including Section 32 statements and data room access
• Arrange property inspections and meetings
• Comply with legal obligations related to property sales
• Improve our website and services

5. Information Sharing

We may share your information with:

• Service Providers: MailerLite (email marketing), Google (analytics and maps)
• Legal Professionals: Conveyancers, solicitors involved in property transactions
• Financial Institutions: Banks or lenders as required for property settlements
• Government Authorities: As required by law or regulation

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and regular security assessments.

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications at any time
• Make a complaint about our privacy practices

8. Marketing Communications

By providing your email address, you consent to receiving marketing communications about our property development. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Marketing information is typically retained until you unsubscribe or request deletion.

10. Overseas Disclosure

Some of our service providers (including MailerLite) may store or process your information overseas. We ensure these providers maintain appropriate privacy protections consistent with Australian privacy law.

11. Contact Us

For privacy-related enquiries or to exercise your rights, contact us:

12. Complaints

If you have concerns about our privacy practices, please contact us first. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.